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Quest for Answers

General FAQ

Do I need a reservation?

No reservations are required to come in & play. 

We do require reservations for our party packages & group events.

Do parents need to pay an admission?

Entry into the facility is complimentary. You only pay if you play!

What are your hours?

Adventure Realm hours vary depending on the season. 

Current hours are:
Monday-Thursday:10am-8pm
Friday: 10am – 9pm
Saturday: 10am – 9pm
Sunday: 12pm – 6pm

What is your pricing?

We offer 4 delightful ways to enjoy your visit:

MagiQuest Pricing

Wand and time purchase required for each player.

Borrowed Wand: $5/Day
Purchased Wand:
$15.99-$17.99

Time is sold as an unlimited day pass: $20 per wand per day

Laser Tag Pricing

Single Match: $9

3-Play Pass: $23
(all must be played same day, same person)

Arcade Pricing

4 tokens: $1
2–4 tokens per game 

Is Adventure Realm handicap accessible?

We welcome everyone to enjoy an interactive and fun experience and we will make a reasonable effort to accommodate any special needs.  Our facility, including our laser tag arena, is wheelchair accessible and playable.  If there are visitors who need special assistance, please contact us in advance of your visit to allow sufficient time to arrange for appropriate assistance.  Our contact number is 331-777-4342. 

I am bringing a group of kids to celebrate a birthday. Can I bring in a cake or decorations?

Unfortunately, we are unable to permit outside food or beverages to be brought into the facility. The Crooked Crossbow is our onsite restaurant and our Kitchen Elves are standing by so all of your selections are prepared fresh to order. Our team is also skilled to handle many dietary needs including gluten free preparation and options.

Can I reserve a table in the restaurant for my guests and myself?

We do not provide reserved tables in our restaurant. However, our birthday parties do include a private and decorated room for the duration of your event.

Which is better to celebrate a birthday? One of your parties or coming in and purchasing the items à-la- carte?

Our birthday parties are truly unique and unforgettable experiences – Extraordinary celebrations are our specialty!! We want each of our guests to pick the option that best fits their needs. If you would like to help in determining which option to choose, give us a call and we can give you all the details on pricing and inclusions.

Groupon FAQ

Do I need a reservation?

No, you do not need a reservation to use your Groupon. Please note, weekends are our busiest times. 

What’s included with my Groupon?

Groupon is a great way to experience what Adventure Realm has to offer.
Your Groupon includes:
Unlimited MagiQuest Play
Unlimited Laser Tag 
Please keep in mind:
Magic Wands are required to play MagiQuest.  If you already have a Magic Wand, then you can use that during your Groupon visit.  For those guests without Magic Wands, we have wands available to borrow for the duration of your Groupon visit.  Groupon guests are also welcome to purchase their own Magic Wand, which is yours to keep forever!
Laser Tag times can sell out, especially on weekends & holidays.  
-Your Groupon amount (1 person or 2 persons) is intended for the players only. Adult helpers or chaperones are complimentary.
Please note that you will need to get in line every time you want to play Laser Tag and is a first come first serve basis. We can accommodate up to 27 guests in our arena, but on weekends we do have scheduled Laser Tag matches for our birthday guests.
-Some adults decide to play Laser Tag with the kids. If you would like to play a game with them, it is $9 per person per game.
We do not allow any outside food or beverages inside Adventure Realm. We have a full kitchen on site where everything is prepared fresh & have gluten-free options as well, in addition to a number of beverage choices (non-alcoholic).

I’ve purchased a Groupon and am bringing a group of kids to celebrate a birthday. Can I bring in a cake or decorations?

Unfortunately, we are unable to permit outside food or beverages to be brought into the facility. The Crooked Crossbow is our onsite restaurant and our Kitchen Elves are standing by so all of your selections are prepared fresh to order. Our team is also skilled to handle many dietary needs including gluten free preparation and options. Our team is also skilled to handle many dietary needs including gluten free preparation and options.

Can I reserve a table in the restaurant for my Groupon guests and myself?

We do not provide reserved tables in our restaurant. However, our birthday parties do include a private and decorated room for the duration of your event.

Which is better to celebrate a birthday? One of your parties or coming in on a groupon?

A Groupon is a great way to get to know us and is a terrific value! Our birthday parties are truly unique and unforgettable experiences – Extraordinary celebrations are our specialty!! We want each of our guests to pick the option that best fits their needs. If you would like to help in determining which option to choose, give us a call and we can give you all the details on pricing and inclusions.

MagiQuest FAQ

I have a wand from another MagiQuest, can I use it here?

Yes! Wands from other MagiQuest locations will work at our location as well. You will be able to view all of your progress from other MagiQuest locations, but will need to start over at our location as each MagiQuest Kingdom is laid out differently & the quests vary from location to location.

I haven’t used my wand in a while, will it still work?

On your next visit bring your wand in and our Wand Technicians will do all they can to revive its magic properties.  If a new wand is needed, we have many different kinds available for purchase.  Don’t worry, all of your game progress can be transferred to your new wand and you’ll be back to questing in no time!

Do I need to purchase a wand?

You do not need to purchase a wand, as we have wands available for borrowing. However, it is highly recommended that you do!
MAGICAL benefits of wand ownership…
-It’s a one-time purchase.
-Your wand works at all MagiQuest locations nationwide – including all Great Wolf Lodges, the closest being located in the Wisconsin Dells.
-You become an official Magi in the game and can create your own character name and have a personalized status screen.
-Everyone sees your accomplishments on the scoreboard.
-Your game progress and achievements are retained so you can level up.
-When you return, you start where you left off versus starting at the beginning of the game.
-With the purchase of a Wand Topper, you can access hidden magical powers to assist you in the game.
-You can decorate and customize your wand with a Wand Topper, Rune Medallions, ribbons or your own designs.
-You can save your earned gold to use for prizes in our Redemption Marketplace or to add more play time to your wand.

How long does MagiQuest take?

MagiQuest is a self paced game, so the  quest time depends on the person. On average quests take about 15-20 minutes to complete. We currently have 26 quests & adventures offering days of adventure and excitement. Fortunately, if you own your wand, you can pick up where you left off every time you visit!

What is the recommended length of time?

The average length of play is 1-2 hours, which allows you to get 4-5  quests done. Our time is sold as an unlimited day pass so you can stay and quest as long as you’d like!

Do I need a topper to play?

Toppers are not necessary for MagiQuest game play, however they do provide customization to your wand and enhance your playing experience by giving you special powers within the game. 
Toppers & Their Powers:
Dragon Gem or Red Dragon Head:
You can instantly defeat Charlock the Red Dragon and the Goblin King.
Winterra or Blue Dragon Head:
You can instantly defeat Winterra the Ice Dragon and the Goblin King.
Master Magi:
You can summon the Learned Owl who will give you hints & clues on your journey.
Ice Crystal:
You can instantly dazzle the Pixie’s Crystal and summon the Princess’ Jewels and then return them directly to her in one cast.
Gauntlet or Trixter Harp:
You can prank the Kingdom by causing chaos throughout the Realm.
Unicorn Horn:
You can gift everyone in the Kingdom with 1,000 gold.
Dark Crown Skull or Dark Gem:
You can instantly defeat Charlock the Red Dragon or Winterra the Ice Dragon.
Majestic Tiara or Majestic Gem:
You can instantly heal the Pixie’s Crystal and will save you once in a duel against the Dragons & Goblin King, giving you another chance to beat them.

Knight’s Quest Laser Tag FAQ

Do I need a reservation to play?

You do not need a reservation to come in and play Laser Tag. We run Laser Tag matches every 15 minutes and can fit up to 27 guests in a match. Please note that some matches may be booked due to scheduled birthday parties or group events.

Is there an age requirement?

There is no age requirement to play Laser Tag. Please keep in mind that are vests can be heavy for our younger guests and the arena can be overwhelming to some, but we encourage them to test their strength and bravery and give it a try!

Will I be playing with other people?

Our Laser Tag matches are open to the public. We cannot guarantee the number of guests in your match. 

Birthday FAQ

How do I make a reservation?

You can give us a call at 331-777-4344 to speak with our of Event Team Members, where they will help you through the booking process and collect a 20% deposit to secure your space.

When do I pay?

We require a 20% deposit at time of booking. Remaining balance is due on the day of the event. We accept cash or credit card.

Is there a minimum?

All of our party package pricing includes 10 guests, but there is no minimum.

What if my guest count changes?

We will contact you during the week prior to your event to confirm your number of guests. If your guest count goes up or down the day of the event, no problem! We will only charge you for the amount of guests that you actually have on the day of your event, down to the minimum guest count (10 guests) for the party package.

What items can I bring to my reserved birthday party event?

Just bring your child and your guests! We will take care of everything….even the candles too!

What items can I not bring to my reserved birthday party event?

As Adventure Realm parties are all inclusive, we try to include everything you should need for a successful party! Unfortunately, there are some items we do not allow in our facility including outside food (besides cake or cupcakes) and decorations including wall clings or pinatas.

Is my deposit refundable?

Your deposit is refundable up to a week before your event.  Once inside the week of your event,  your deposit is non-refundable but is transferable to another date.

What about food allergies?

We are happy to discuss any food allergies for your birthday child or party guests.  We are pleased to offer a gluten-free menu and dedicated ovens & fryers for all of our gluten-free items.  We make all our food fresh on site and our Kitchen Manager can contact you to discuss what accommodations we can make regarding food allergies.

Should I tip my birthday party host?

Our guests have the option of adding gratuity to their bills or taking care of the hosts directly.

Similar to many service industries, our staff relies on gratuities as part of their income. Not similar to many industries, our staff is AMAZING! Each host participates in extensive and ongoing training to make sure we only deliver exceptional birthday parties. We promise you will NOT be disappointed when you have your birthday party at Adventure Realm.

Can I bring in my own decorations?

Guests are asked to not bring in substitute or additional decorations. Each room is already decorated and even the dining and serving tables look MAGICAL! We encourage parents to enjoy our fully inclusive experiences as all the decoration and tableware are provide with your package.

Special Note to Mom & Dads….Relax! You already have so much to do each day. Let us take care of everything for you, so you can simply enjoy this special event with your child.

But I really, REALLY want to have a Pink Pony Musical Blackhawks themed event!

We love your creativity! However, we still ask that the added decorations be left at home. We welcome many parties each day and to do so efficiently and with exceptional service, it is best we utilize the systems and procedures developed to deliver our unforgettable events!

Can I purchase cake or cupcakes through you?

Yes! We offer 12 packs and 24 packs of YUMMY in your TUMMY cupcakes. Each pack comes with a both chocolate and vanilla cupcakes with buttercream frosting and sprinkles.

Can I bring my own cupcakes or cake?

Guests who have a reserved event and who have not purchasing cupcakes through us are permitted to bring in a cake or cupcakes. We do not recommend bringing in ice cream or ice cream cakes.

Do you you have a freezer that I can use for ice cream or an ice cream cake?

We do not recommend bringing ice cream or ice cream cake. Our commercial freezer is very powerful. Ice cream products will freeze so solid that it is nearly impossible to scoop or cut through once they have been in our freezer.

I have other children/guests/family members attending who want to play too but aren’t really “party guests”. How do charges work for that situation?

-Guests (over the age of two) who sit at the party table and enjoy all of the event inclusions will be charged at the additional guest rate appropriate for your party.

-Guests who want to simply join in on fun with your group….a Laser Tag match or MagiQuest time, will be able to enjoy a discounted add-on rate of $4 per person, per Laser Tag Match or per borrowed Magic Wand.

Kitchen FAQ

Do you serve alcohol/can I bring in my own?

We currently do not serve alcohol at this time nor is it permitted in the facility.

Can we bring in outside food?

We do not allow any outside food or beverages to be brought into the facility. Guests who have a reserved, scheduled Adventure Realm Party Package (Magi’s Journey, Knight’s Quest, Wizarding Wonders, & Birthday Sleep-under) are allowed to bring in cake or cupcakes.  

Do you have gluten-free options?

Yes, we have a gluten-free menu! We are pleased to offer dedicated oven & fryers for all of our gluten-free items so our guests with this particular dietary need can enjoy our food too.

MagiQuest Pricing

Wand and time purchase required for each player.

Borrowed Wand: $5/Day
Purchased Wand:
$15.99-$17.99

Time is sold as an unlimited day pass: $20 per wand per day

Laser Tag Pricing

Single Match: $9

3-Play Pass: $23
(all must be played same day, same person)

Arcade Pricing

4 tokens: $1
2–4 tokens per game